Order & Shipping Info

Order Info

Orders are processed and packed right after placing your order, any adjustments or cancellations can not be guaranteed. Orders are usually shipped within 1-2 business days (M-F) of purchase.

Duties

Duty fees are not included in the total. Countries include UK, Switzerland, Norway, Canada, Russia etc.. If you have any questions regarding duties and or if your country requires duties to be paid please contact us support@rainkiss.online. We deliver worldwide. All duties and/or taxes are the responsibility of the customer and are not collected by Rainkiss.


Standard Shipping

  •  Netherlands - Free
  •  Europe Zone 1 - Free
  •  Europe Zone 2 - €6,50 (Free over €110)
  •  USA - €5 (Free over €100 / $120 USD)
  •  Canada - €7.50 (Free over €110 / $150 CAD))
  •  Rest Of World - €12.50 (Free over €110)

Europe Zone 1:
Denmark, Belgium, France, Germany, Luxembourg, Spain, United Kingdom, Ireland, Italy, Portugal, Switzerland, Austria, Netherlands

Europe Zone 2:
Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Iceland, Jersey, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Turkey 

Global Shipping
Packages are shipped from our warehouse in the Netherlands, Europe. Any customs, taxes, and duties may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Rainkiss. We deliver worldwide. We do not ship to PO boxes.

Express Shipping
Some countries have the option to ship express with 1-2 day shipping. There is a standard fee of 19.50. If your country does not have express shipping we sadly can not offer it in your region. Orders that hold a pre-order item (and includes items in stock), will be shipped as 1 package as soon as the pre-ordered item arrives in our warehouse. We state the estimated time of delivery within the pre-order items description.

If you have any questions or would like to change shipping address before receiving your confirmation mail and tracking information, please email support@rainkiss.online with your name and order number. (changes can not be guaranteed) 

If you have not received your order confirmation please check your spam/junk mail folders.