Order & Shipping Info

Order Info

Orders are processed and packed right after placing your order, any adjustments or cancellations can not be guaranteed. Orders are usually shipped within 1-2 business days (M-F) of purchase.

Duties

Duty fees are not included in the total. Countries include UK, Switzerland, Norway, Canada etc.. If you have any questions regarding duties and or if your country requires duties to be paid please contact us support@rainkiss.online. We deliver worldwide. All duties and/or taxes are the responsibility of the customer and are not collected by Rainkiss.


Standard Shipping

    •  Netherlands - Free (1-3 Days)
    •  Europe Zone 1 - Free (2-5 Days)
    •  Europe Zone 2 - €6,50 (Free over €110) (3-5 Days)
    •  USA - Free (shipped from our US warehouse) (1-3 Days)
    •  Canada - Free (shipped from our US warehouse) (2-5 Days)
    •  Rest Of World - €19.50 (Free over €110) (3-7 Days)

Europe Zone 1:
Denmark, Belgium, France, Germany, Luxembourg, Spain, United Kingdom, Ireland, Italy, Portugal, Switzerland, Austria, Netherlands

Europe Zone 2:
Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden 

North America: 
All North-American (USA, Canada) orders are shipped from our warehouse in New Jersey, USA. Any customs, taxes, and duties may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Rainkiss. We do not ship to PO boxes.

Global Shipping
Packages are shipped from our warehouse in the Netherlands, Europe.
Any customs, taxes, and duties may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Rainkiss. We deliver worldwide. We do not ship to PO boxes.

Pre-Orders
Orders that hold a pre-order item (and includes items in stock), will be shipped as 1 package as soon as the pre-ordered item arrives in our warehouse. We state the estimated time of delivery within the pre-order items description.

If you have any questions, please email support@rainkiss.online with your name and order number. (changes can not be guaranteed) 

If you have not received your order confirmation please check your spam/junk mail folders.