Shipping Info

Orders are processed and shipped within 2 business days of purchase.


When your order ships, we will email you a shipping confirmation with tracking information. All receivers will be notified via email for step by step tracking. 

All RAINKISS online orders are shipped via DHL from Amsterdam, The Netherlands.

If you have any questions or would like to change shipping address before receiving your confirmation mail and tracking information, please email with your name and order number. (changes can not be guaranteed) 

 If you have not received your order confirmation please check your spam/junk mail folders.

*Shipments to: Russia, Ukraine, Norway, Switzerland etc... :
Recipient is responsible for all applicable customs duties, tariffs, taxes, or Value Added Tax (VAT), which are collected by the carrier upon delivery.