Shipping Info

Orders are processed and shipped within 2 business days of purchase.

 When your order ships, we will email you a shipping confirmation with tracking information. All receivers will be notified via email for step by step tracking. 

RAINKISS orders of one poncho will fit through your mailbox for safe delivery! Bundle orders or orders of 2 or more do not fit through the mailbox and require acceptance at the door.

All RAINKISS online orders are shipped via our shipping partner WUUNDER from  The Netherlands.

Please Note: *Shipments to: United Kingdom, Russia, Ukraine, Norway, Switzerland, Canada, etc
Recipient is responsible for all applicable customs duties, tariffs, taxes, or Value Added Tax (VAT), which are collected by the carrier upon delivery

Orders that hold a pre-order item (and includes items in stock), will be shipped as 1 package as soon as the pre-ordered item arrives in our warehouse.

If you have any questions or would like to change shipping address before receiving your confirmation mail and tracking information, please email info@rainkiss.online with your name and order number.(changes can not be guaranteed) 

If you have not received your order confirmation please check your spam/junk mail folders.

Please note that we can not ship to P.O. boxes.

Brexit - UK Shipments Delay:

Due to Brexit our shipping partners have build up a back log. We're in contact day-to-day with our shipping partners to move forward with the shipments. Unfortunatley there is no definitive date on when the issues will be resolved. If you have any questions regarding this, please contact us via support@rainkiss.online