Refund Policy

Submitting a return & refund.

 How to submit a return & refund? Please contact Rainkiss Customer support via support@rainkiss.online with your name and proof of purchase.

We will happily provide a full refund or exchange, within 14 days of receipt via bank transfer or paypal transfer, for any Rainkiss product which you are not entirely satisfied with.
 Return the item in its original packaging.  We do not refund postage costs. Refunds are processed within 3-5 business days.

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 If you purchased your Rainkiss from a 3rd party seller please contact the store or location you purchased from for a refund or exchange.

We do not cover return postage fees, RAINKISS is not responsible for any return item(s) lost in transit. We highly recommend using a shipping carrier that provides insurance and tracking. 

Orders placed between November 30th and December 31 are eligible extended returns through January 14th.

 Stay Dry.